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Mastering the Art of Email: 40 Tips to Help You Win at Communication

How To Win At Email Communication

I thought after being inundated with emails this week that I should look at how I can remove some of this pain from my life. Most of the emails I get are just noise so the ‘unsubscribe’ button has been taking a bashing!


However, I recognise that there's lots of other lessons I could be implementing to be smarter at email so thought I'd seek out some help and came across an article that I thought I'd share with some email tips.


There's 40 tips that all seem cracking advice and I've highlighted those that seem most relevant to me. Have a look at let me know what you think you could learn most from? Number 25 is my favourite as it's something I still do habitually from my corporate job.

  1. The simplest way to get fewer emails is to send fewer emails.

  2. The more ideas you try to communicate in a single email, the more likely one will be overlooked.

  3. If a message was truly urgent, it wouldn’t have been sent to you in an email.

  4. Inbox zero doesn’t make you more productive — unless your job is to achieve inbox zero.

  5. You don’t need to sign your name at the end of your email — the recipient knows who it’s from.

  6. If you reply to emails immediately, you train people to expect you to reply immediately.

  7. The more your email sounds like you speak, the more effective it will be.

  8. A good email with a bad subject line isn’t a good email.

  9. If your email management system forces you to spend more time managing email than you did without it, it’s doing you more harm than good.

  10. An email is only as valuable as the reason you send it.

  11. The worst time to “do email” is every time you get an email.

  12. There’s such a thing as being too available.

  13. You don’t always have to reply.

  14. The longer your email, the less likely someone is to read every word.

  15. The best way to get your question answered is to end your email with the question.

  16. Just click send.

  17. There’s nothing “free” about staying subscribed to a free newsletter you don’t read.

  18. The emails you send over and over again don’t need to be written over and over again —create templates.

  19. The more people you cc on an email, the more of a clusterfuck it will become.

  20. Emails are a terrible place for small talk.

  21. Using filters to send incoming emails directly to different folders is more effective than labelling emails after they hit your inbox.

  22. The more time you spend writing an email, the more time you waste writing an email.

  23. An email isn’t a letter.

  24. Your inbox works for you — not the other way around.

  25. If you’re not working on email now, your inbox shouldn’t be open now.

  26. When you buy a product and give a store your email address, you’re paying them to interrupt you over and over again.

  27. CC’ing someone who doesn’t need to be cc’d isn’t respectful— it’s disrespectful.

  28. There’s no rule against having multiple email addresses.

  29. The most important sentence in any email is the first one.

  30. An email without a goal is an email without a purpose and an email without a purpose is an email that shouldn’t exist.

  31. Your email signature can be used to promote more than yourself.

  32. If you send a cold email, it better be about a hot opportunity.

  33. People who say “email is dead” and “kids don’t use email” forget kids won’t always be kids.

  34. If you can write one great email, you can get whatever you want.

  35. Reply All is a trap.

  36. If you have to write a long email, make it skimmable —bulletpoints are your best friend.

  37. Write a line. Skip a line. Write a line. Skip a line.

  38. No one ever says “I wish the paragraphs in that email were longer.”

  39. Every email should tell the recipient what you want them to do after they read it

  40. Unsubscribe (hopefully not this one!)


Did you find anything useful here? Email can be such a pain so hopefully even just one from these will save you some time and/or pain! 


Thought for the Weekend #TFTW

“If you rest too long, the weeds take the garden”
Jim Rohn

One of the other developments this week was spending some time down at my HMO in Wallasey ahead of the surveyor coming out. I decided to head down a day early as I had a feeling the property would need some attention and in the end I was very glad I did.

As the above quote suggests, you can guess the garden needed some work but it was more the figurative sense of the phrase that concerned me more. In short, there were more than a few issues with cleaning, advertising, processes, and just general management.

This reminded me that even though I like to outsource as much as I can in the property business, delegating doesn't mean abdicating. Anything that's important to you needs your attention and you need to highlight and correct if you've delegated it and it's not up to where you want it to be.

With our own house sale and purchase I guess my eyes been off the ball on that front, and since it's not 5 mins away, I've hoped everything would be ok with it, rather than checking and knowing. And therein lies the problem.

I'm confident that now I've highlighted the issues I've had and set my stance on the standards I expect in my property that my agent will be much more attentive, however, i won't be leaving it another few months before I properly check in!

What weeds might be growing in your life or business right now? Let me know by clicking reply below, and if I can help just ask!

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